中國(guó)培訓(xùn)易(www.a10by9.cn) 人力資源公開(kāi)課 

 

 

 


  

  

主辦單位：廣州必學(xué)企業(yè)管理咨詢有限公司
      中國(guó)培訓(xùn)易（www.a10by9.cn）

舉辦時(shí)間：
上海　2014年07月08-09日
課程費(fèi)用：4080元/人（含資料費(fèi)、授課費(fèi)、發(fā)票）
會(huì) 員 價(jià)：會(huì)員優(yōu)惠價(jià)請(qǐng)咨詢客服， QQ:674837974 手機(jī)/微信：18588851172 符小姐

內(nèi)容提示
Learning how to be professional, to be a better cross culture communicator
Dealing with clients and customers from different countries
Understanding and working with your foreign boss more effectively
培訓(xùn)目標(biāo)
Course Objectives
Learning how to be professional, to be a better cross culture communicator
Dealing with clients and customers from different countries
Understanding and working with your foreign boss more effectively



課程詳情
Course Content
Sharing Experiences of a Secretarial Nature
What Makes a Good Secretary?
How to Be Professional
What it means to be professional
What expectations your foreign boss has of you
Our image at work (how we should & shouldn't dress)
How we speak to other colleagues and clients
Adapting your style to a more sophisticated one
Practicing good habits
You Represent Your Boss, so Do It Professionally!
Considering scenarios with bosses and clients that re-quire diplomacy and tact
Cross Cultural Communication Skills
Understanding the importance of being a good communicator
How to deal with different cultures effectively
Understanding differences between Western and Chinese culture
Organizational Skills
What does it mean to be an organised person?
Learning basic TM principles
Forward thinking & anticipation
How to Write Minutes of the Meeting
Formal English for Business
Making your English more polite
Polishing off your style for letters
Do's and Don'ts of spoken English when being professional
Personal Action Plan


講師簡(jiǎn)介
  Hannahlise Barlow 老師
Hannahlise Barlow comes from the town of Shakespeare in Stratford-upon-Avon, England. She has a strong Business Administration background, having worked for an International Business school in the UK before moving to Italy where she started her Teacher Training. In Italy she ran her own business delivering corporate training to MNC’s for 5 years.
Hannahlise came to Shanghai in 2008 and has been delivering her corporate training courses to more MNC’s and collaborating with the Italian Chamber of Commerce. More recently she has given lectures at Jiao Tong University on CPD (continuing professional development) for the MBA course.
She now offers Executive Coaching (IAC Certified) for companies and uses NLP techniques to help staff achieve their goals.
Hannahlise continues to provide in-company consultancy for training and development Soft Skills and designs and delivers the following courses:
Presentation Skills Basic or Advanced
International Secretarial Skills
Professional Development for PA’s (advanced course)
Business Etiquette
Professional Communication
Dressing for impact
An induction to being professional (course designed for young people just graduated and in their first job)


課程對(duì)象
Who Should Attend
Secretaries and administrative support staff who have less than 4 years experience and want to become more professional in an International organisation. Learn new tools to support their Managers and teams more effectively such as Time Management, Cross-cultural Communication and overall enhance their professional image in-company


備    注

課程名稱：高級(jí)秘書的國(guó)際化素質(zhì)

 

咨詢電話：020-29042042      QQ： 59870764
網(wǎng)上查詢：中國(guó)培訓(xùn)易 http://www.a10by9.cn


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聯(lián)系人：符小姐    電話：18588851172    QQ：674837974

網(wǎng)址：www.a10by9.cn（中國(guó)培訓(xùn)易）

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開(kāi)戶行: 中國(guó)農(nóng)業(yè)銀行廣州天銀大廈支行

帳 號(hào): 4405 8501 0400 08276

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