參加對(duì)象* 企業(yè)新任培訓(xùn)師 * 在職兼職培訓(xùn)師 * 企業(yè)內(nèi)的培訓(xùn)管理人員
1.培訓(xùn)師的角色與特點(diǎn)
* 培訓(xùn)的類型、階段、層次
* 培訓(xùn)與教育的不同之處
* 培訓(xùn)的類型和各類培訓(xùn)的實(shí)施過(guò)程
* 優(yōu)秀培訓(xùn)師的特質(zhì)

2.了解你的授課對(duì)象
* 為什么了解學(xué)員如此重要
* 成人學(xué)習(xí)的原理、特點(diǎn)和風(fēng)格
* 了解學(xué)員的類型

3.培訓(xùn)師的演講技巧
* 克服緊張情緒
* 語(yǔ)言的運(yùn)用
* 聲調(diào)的運(yùn)用
* 形體語(yǔ)言

4.培訓(xùn)師的控場(chǎng)技巧
* 帶動(dòng)技巧與氣氛掌握
* 提問(wèn)與回答的技巧
* 如何承上啟下
* 如何處理難纏的學(xué)員
* 引導(dǎo)不同類型的學(xué)員（疲倦的，不感興趣的學(xué)員等）

5.豐富多彩的教學(xué)方法
* 教學(xué)方法適用情境分析
* 怎樣組織學(xué)員討論
* 頭腦風(fēng)暴法的正確運(yùn)用
* 怎樣做角色扮演
* 怎樣做案例分析
* 怎樣做游戲

6.學(xué)員試講及點(diǎn)評(píng)1. The characteristics of trainer’s work
* Different training types, phases, levels
* The difference between training and education
* How to implement training of different types
* What makes a good trainer

2. Knowing your participants
* Why is it so important to know the participants
* The way how adults learn
* Knowing the different types of participants

3. Presentation skills for trainers
* Overcoming stress
* Language skills
* How to manage your tune
* Body language

4. How to direct the group
* Atmosphere controlling
* Questioning and answering skills
* How to carry forward in a new topic
* How to deal with difficult participants
* Handling different behaviors and attitudes of participants

5. Training delivery methods
* Different training method
* Organizing group discussion
* Making good use of brainstorming
* The role play method
* The case study method
* Training games

6. Participants’ exercise and trainer’s debriefing