《客戶關(guān)系管理（英文授課）》課程詳情
點(diǎn)擊下載課大綱及報(bào)名表 * Understand the factors that generate customer loyalty
* Understand and overcome hurdles in their relationship with the customer
* Invest in empathetic relationships
* Combine influencing with respect for the customer
* Turn each key contact into a loyal relationship
* Focus on personal qualities for successful customer relationships

《客戶關(guān)系管理（英文授課）》課程目的
At one time the concept of excellent "customer service" was a major focus for many organisations.
However, today this is no longer enough and companies can only maintain a competitive advantage by going beyond excellent customer service and actually building lasting customer relationships. The key to this lies within people's personal qualities of warmth and empathy that we don't always associate with a work environment. To win your customers' loyalty, you need to engage these qualities, pay attention to your customers' deeper needs and make yourself wanted. This programme helps you move from "customer satisfaction" to "customer preference".

《客戶關(guān)系管理（英文授課）》所屬分類
市場(chǎng)營(yíng)銷

《客戶關(guān)系管理（英文授課）》所屬專題
中國式關(guān)系營(yíng)銷、客戶服務(wù)培訓(xùn)、客戶關(guān)系管理培訓(xùn)、客戶關(guān)系管理與關(guān)鍵客戶分析培訓(xùn)、

《客戶關(guān)系管理（英文授課）》授課培訓(xùn)師簡(jiǎn)介

《客戶關(guān)系管理（英文授課）》報(bào)名服務(wù)流程

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